Questions I Get Ask Most Often As a Carpet Cleaning Company


Raleigh Carpet Cleaning1. What cleaning process do you use?

All of them! Unlike most companies Go Green has expert training and certifications in all 5 carpet cleaning methods. From powerful truck-mounted steam extraction to dry cleaning we can customize your cleaning to suite your needs!

2. What is the dry time after cleaning?

Go Green can guarantee dry times from 20 minutes to 4 hours depending on the process used, type of carpet, and severity of soiling. Other conditions that may affect dry times are air flow and room temperature.

3. Do I have to move the furniture before you get to my home?

No. Go Green will gladly move most furniture within reason and care for your belongings like they were our own.

4. Are you bonded and insured?

Yes we are.

5. How long have you been in business?

18 years

6. What are those dark lines around my baseboards and under doors?

This is called filtration soiling. As air circulates indoors it tries to escape through the gap between the carpet and baseboard, trapping microscopic soil particles. Your carpet is a giant air filter. This soiling condition is difficult to remove but very possible with extra time and labor.

7. Are your cleaning solutions products safe?

Go Green is pioneering an entirely new standard. Not only are they safe but our plant, fruit, soy, mineral, and vegetable based cleaning “solutions” will actually improve the quality of human and animal life in an indoor air space!!

8. Great but do your natural cleaning solutions work?

Only Go Green guarantees “The healthiest yet most EFFECTIVE cleaning you have ever seen or its free”!! And only go green gives a 30 day written warranty on all work! Our products are stronger. Did you know that traditional carpet cleaning “chemicals” are 20% Detergent/solvent and 80% water? Our products are super concentrated and will out-clean anything previously available.

9. Can you get the pet odor out of my carpet?

Yes. And Go Green will do it without products that will harm you or your four legged children!

10. What about difficult to remove stains?

Blood, ink, rust, grease, red dye, gum, urine, vomit, and much more are typically no problem for Go Green.

Raleigh Carpet Cleaning in Raleigh NC